Successful HOA management is about more than just delegating, budgets, and status updates. One of the biggest challenges Dallas HOA boards face is in creating cohesion among unpaid board members, and enabling and empowering them to do their best work.
Here are some of the best ways to help build a more collaborative HOA team.
Make communication a priority: Meeting regularly as a group to discuss priorities and what everyone’s working on is a must. Make sure each member is fully committed — and has the time in their schedule — to attend meetings, contribute to the board’s efforts and enforce the rules and regulations that help maintain neighborhood standards. Does each board member understand their overarching goal is to safeguard the interests of the homeowners and the association as a whole? Are you providing training or a job description so that board members know what’s expected of them, and how to do their work? Does information flow freely among all board members or just a select few?
Get to know each other: There are small, inexpensive ways to help your team foster connection and boost collaboration. Scheduling an after-work event at a park on a nice day, for instance, might be an easy, low-pressure way to gather, talk, and learn about each other. A potluck can a great opportunity to help everyone feel involved. A common text thread can help make sure everyone stays in touch.
Make sure everyone has a say: Every board member should feel like their efforts are appreciated and their contributions and efforts are recognized. The surefire way to have a dysfunctional HOA board is to create an environment in which only some board members feel comfortable voicing their opinions. Everyone should feel comfortable working as part of the Dallas homeowners association.
Solves disputes constructively: Disputes among board members are going to happen. It’s a fact of life. But the way they are handled can mean the difference between a well-functioning board and one that’s full of drama and discontent. Just like consistency is vital between the Dallas HOA board and its community members, consistency within the board is critical as well. Certain board members and members of the community should not be afforded special treatment. Everyone should be treated fairly.
Embrace differences. What makes HOA management so unique is that board members are typically unpaid volunteers. And every board member likely has a different leadership and communication style that will affect their team-building efforts. Within boards, there is often a diverse mix of backgrounds, skills, temperaments and knowledge of real estate and HOAs. You’ll also see vastly different ways of communicating, getting things done and handling disputes. Make sure each member feels respected and that their ideas are appreciated. The goal is to make sure board members feel connected to each other, the board and the community.
Managing a Dallas homeowners association isn’t easy. But if done right, it can lead to a successful community and happy residents. Whether you need a bit of help with your HOA, or would like a full spectrum of HOA services, PMI Alliance is dedicated to helping your community be the best it can be. In some cases, we manage the entire Dallas homeowners association and in other cases we’re brought in to solve a specific issue or address an area of HOA management that isn’t working as it should. That’s what’s great about PMI Alliance — we can help a little … or a lot!
We’ve had years of experience helping Dallas HOA boards achieve their full potential. Consider an HOA manager based in Dallas to assist you and your board members.